In line with the medical view that over 70s should not be going out to get their groceries during the lockdown, we investigated on-line shopping and delivery. It would be well worth the charge to get it safely delivered to our door. First, we had to register, then spent quite some time checking the website for the products we needed. Then came the frustration, with our order ready, we had to pick a “slot” (day and time) for either pick-up or delivery. But there were no slots available, and seemingly no way of leaving the order ready on-line for the next available slot. All this took a couple of hours, grrrr!
Robin rang through to the office and told the person on the other end of the phone about our predicament. How could we stay home as advised and get our groceries delivered. The answer was, “Come down now, the queue is not too long”. So that’s what we did, donning a couple of face masks which Robin found kicking around somewhere.
The line outside the shop was orderly, all standing well apart, and the one at the front of the queue was handed a trolley and allowed in the door each time someone exited with their trolley of groceries. After 15 minutes of waiting, it was finally our turn – although shoppers are meant to go on their own, he allowed both of us in together. Perhaps we looked rather old and doddery? With a list in hand, we quickly got what we wanted. But then we had to wait in an even longer queue snaking around the store till we finally reached the checkout. Goodness knows how the really elderly cope with all this standing and waiting.
We knew that the checkouts had changed somewhat, although this was our first experience of the changes. We unloaded the items at the end of the counter, then stood well back behind the Perspex screen. The items were scanned and placed into another trolley behind the operator, who then wheeled it around, for us to collect. Payment was made by credit card, no cash allowed, and although I didn't witness it, I presume that the terminal would be wiped down between customers. We had to pack our own groceries into bags, which we did at the car.
There was a bit of excitement while we were patiently queuing and waiting our turn at the check-out. A younger woman had walked down between the aisles and sneaked in front, instead of walking back around the store and going to the end of the queue. She had been told to move but just stayed at the front, finally walking up to the next available checkout and unloading her trolley. The manager came rushing up, telling her to put her things back into her trolley and get to the end of the line, as she had already been told! F*%# You, she said, and flounced out of the store, leaving someone else, of course, to put all her items back on the shelves.
Walking around the shop it was good to note that we never noticed a single case of anyone coughing, sneezing or spluttering, so that was good. Still couldn't buy any flour though, although there seemed to be plenty of TP in stock. And as a treat, a packet or two of Easter Eggs jumped into our trolley, we needed them after all that stress!
We will give on-line shopping another try in the near future, hopefully it will be more successful next time we try.