Success is getting what you want; happiness is liking what you get

Saturday 14 September 2013

Spot the Difference

Thanks to fellow caravanner and blog reader Geoff for giving us the “thumbs up” after reading about the purchase of our new pale blue Toyota.  Can anyone else see what is wrong with this photo?

P9040013 Something is not quite right

As Geoff pointed out, the wheel trims are not the same on this side of the car.  We hadn’t noticed that while checking out our new purchase.  Consequently, the car was driven down to the dealership, and the difference politely pointed out.  What could they do about it?  As it turned out, they were aware of the problem, had ordered a new wheel trim and it was ready and waiting.  But….. they couldn’t quite remember which car it was for, probably because we had since taken this car home.  Now, why couldn’t they have told us that at time of purchase, we wondered?  Never mind, the trim was speedily replaced and we were on our way, happy little campers again.
 P9120004 That’s better, matching wheel trims

The car was supplied without a copy of the car manual, but we have been assured that the book has been ordered and should be received shortly.  That’s what we want to hear – courteous service goes a long way and makes for happy customers.

1 comment:

Katie said...

Ah! I had noticed the wheel right away. Nice that they are glad to make things right. No good car news at this end. My car is in the shop again for yet another transmission. SIGH.